I know you "really like" that bank . The problem is they "really don't" like you. You have low cost insurance through them, which you don't want to lose. Excuse me, but how inexpensive is that insurance when you factor in the monthly payment on the credit card? When you consider the debt payment, are the fringe benefits still cheap? Besides, the bank you "really like" is sending you to a collections. If maintaining the credit card is a requirement to keep the insurance programs, then you are going to lose those programs, anyway.